Kumar, V. Managing customers for profit. New Jersey: Wharton School Publishing, 2008 296 p. 978-013-235221-5.
Kumar, V. Managing customers for profit. New Jersey: Wharton School Publishing, 2008 296 p. 978-013-235221-5.
Kumar, V. (2008) Managing customers for profit, New Jersey: Wharton School Publishing 296 p. 978-013-235221-5.
Kumar, V. (2008). Managing customers for profit. Strategies to increase profits and build loyalty. New Jersey: Wharton School Publishing, 296 p.
Kumar V. Managing customers for profit: Strategies to increase profits and build loyalty. New Jersey: Wharton School Publishing; 2008. p. 296 p. ISBN: 978-013-235221-5.